POWERFUL INSIGHTS

LOAD DISAGGREGATION

Increase customer engagement by up to 60%* with actionable insights and targeted messaging.

Tally Load Disaggregation (LDA) uses market data to detect, analyse and group large loads like EVs and hot water to smaller devices like laundry and kitchen, providing customers with a device-level breakdown of their energy usage.

Position your brand on the side of your customers as they navigate the energy transition by providing actionable insights, empowering cost-saving control and ultimately instilling trust in your brand over time.

*When combined with Tally Digital tools

INSIGHTS: AI-DRIVEN SIMPLICITY FOR A COMPLEX ENERGY FUTURE

While EVs and home generation increase the complexity of household energy eco-systems, the relevance of LDA as a tool for energy management escalates. For consumers, LDA will soon become a core expectation of their energy retail experience.

Deep insights go some way to increasing consumer engagement, but Tally LDA takes this a step further by providing consumers with actionable, personalised recommendations. Automating relevant and timely messaging means energy retailers can more effectively reinforce their customers' load shifting and other behaviours, and recommend energy efficiency improvements within the home.

Find out why Tally LDA is the most advanced, applicable and future-proof solution industry-wide.

THE TALLY SOLUTION

READY SET GO!

Assuming there's ready access to meter usage data in your energy market, Tally LDA (Load Disaggregation) can be up and running within weeks.

APPLIANCE LEVEL USAGE

Load Disaggregation breaks energy usage down into appliance/category level, so customers have a better understanding of what they are actually using their household electricity on.

WEEKLY INSIGHTS

With regular email updates, customers have access to easy to understand usage graphs enabling customers to pinpoint the source of their usage and compare this with previous months. Tally Trust also integrates with Tally LDA to provide granular usage data by the hour, day and week. Independent research proves our usage insights feature reduces churn by a third.

DETECT FAULTY OR INEFFICIENT APPLIANCES

Using Load Disaggregation customers can potentially detect faulty or inefficient appliances at their property, then leverage these insights to decide whether they need to upgrade or repair these appliances.

UPSELL SOLAR + BATTERY

Using Load Disaggregation, Tally can detect if a customer has a high-usage appliance such as an electric hot-water system or a pool-pump. Tally can then use this knowledge to upsell more efficient systems such as solar and battery.

CUSTOMER SEGMENTATION

Using the energy consumption breakdown of a customer’s usage, Tally can help segment your customer-base into cohorts based on their load disaggregation profile for more targeted marketing and comms.

COMPARE WITH YOUR NEIGHBOURHOOD

Tally can extend Load Disaggregation by providing insights that tell customers how they compare to other households in their area, motivating them to better manage their energy consumption.

DEMAND RESPONSE

Load Disaggregation can be used to target customers with high-use appliances and reward these customers when they power these devices at off-peak times. Learn more about Tally BDR.